y66bet Privacy Policy
Your personal information is completely safe at y66bet. This policy describes in detail what information we collect, how we use it, and how we protect your privacy.
Table of Contents
1. Introduction
y66bet ("we", "our", "platform") provides a safe and reliable online betting and casino service for users in Bangladesh. This Privacy Policy explains what information we collect when you register or use the services at y66bet, how we use and store that information, and what privacy rights you have.
By using our platform, you will be considered to have given your consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services or contact us.
This policy should be read alongside our Terms and Conditions and Responsible Gaming policy. We are firmly committed to protecting your personal information through the y66bet platform.
2. Information Collection
2.1 Information You Provide Directly
When you create an account or use the services at y66bet, we may collect the following information:
- Full name and date of birth (for age verification — confirming 21+ age)
- Email address and mobile phone number
- Username and password (stored in encrypted form)
- National ID (NID) or passport details (where identity verification is required)
- Address and postal code
- Financial information: bKash, Nagad, Rocket, Upay or bank account details (for transactions)
2.2 Automatically Collected Information
The following information may be collected automatically while you use our website:
- IP address and device type (mobile / desktop)
- Browser type and operating system
- Pages visited and time spent on the platform
- Login time and logout time
- Betting history and game activity
- Cookie and session data (details in section 6)
3. Use of Information
y66bet uses the information collected about you only for the following purposes:
- Account Management: Handling registration, login verification, and ensuring account security.
- Service Delivery: Managing betting, casino games, deposit and withdrawal processes.
- Customer Support: Resolving your issues through 24/7 live chat.
- Age Verification: Ensuring the platform is used only by those aged 21 or above.
- Financial Security: Preventing fraud and complying with anti-money laundering (AML) regulations.
- Responsible Gaming: Identifying unusual gaming behaviour and providing necessary support.
- Technical Improvement: Enhancing platform performance and user experience.
- Promotional Communication: Informing you about bonuses and offers, subject to your consent.
We never sell your personal information to third parties for commercial purposes.
4. Data Storage and Security
4.1 Retention Period
We store your information for as long as your account remains active. Even after an account is closed or becomes inactive, information may be retained for as long as necessary for legal, regulatory, or business reasons. Financial transaction data is generally retained for the period specified by regulatory requirements.
4.2 Security Measures
y66bet uses industry-standard technical measures to protect your information:
- SSL Encryption: All data transfers are secured with 256-bit SSL technology.
- Password Hashing: Your password is never stored in plain text.
- Access Control: Only authorised personnel can access your information.
- Regular Security Audits: Regular security audits are conducted on the platform.
- Firewall Protection: An advanced firewall system is active at the server level.
5. Disclosure of Information
y66bet does not generally share your personal information with third parties. However, information may be disclosed in the following specific circumstances:
- Legal Obligations: To comply with applicable laws in Bangladesh, court orders, or legitimate requests from government authorities.
- Payment Processing: Only the necessary information is shared with the relevant payment provider to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
- Fraud Prevention: To detect and prevent fraud, money laundering, or other illegal activities.
- Service Providers: With trusted partners providing technology, customer support, or analytics services — they are also bound to uphold our privacy standards.
- Business Transfers: In the event of a merger or acquisition, the new entity will also abide by this Privacy Policy.
Outside the cases listed above, we will never disclose your information without your consent.
6. Cookies and Tracking
6.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help improve your browsing experience and allow the service to function correctly.
6.2 Types of Cookies y66bet Uses
- Essential Cookies: For login sessions and security — the platform cannot function properly without them.
- Functional Cookies: To remember your preferences (such as language or theme).
- Analytics Cookies: To understand site usage patterns, which helps us improve our services.
- Security Cookies: For fraud detection and account protection.
You can disable cookies through your browser settings, though some services may become limited as a result.
7. Third-Party Services
y66bet uses services from various game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others. These providers may collect limited data related to their gaming services.
Each third-party service provider linked to our platform is governed by its own privacy policy. We ensure that they comply with international standards for user data protection. The privacy policies of payment providers (bKash, Nagad, Rocket, Upay, bank) will apply when you transact directly with them.
Your Rights — 8
As a user of the y66bet platform, you have the following rights:
- Right of Access: You have the right to know what information we hold about you.
- Right to Rectification: You may request correction of incomplete or inaccurate information.
- Right to Erasure: In certain circumstances, you may request that your personal information be deleted (where there is no legal obligation to retain it).
- Right to Restrict Processing: In certain circumstances, you may object to the processing of your information.
- Right to Data Portability: You may request a copy of your information in a machine-readable format.
- Right to Withdraw from Marketing: You may opt out of promotional communications at any time.
To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.
9. Minor Users
y66bet is strictly prohibited for anyone under the age of 21. Our services are for adults only (aged 21 or above). We verify age during the registration process.
If we become aware that a minor has used our platform, we will immediately close that account and securely delete all associated information. Parents and guardians should remain vigilant and ensure that minors do not access online betting platforms.
10. Policy Changes
y66bet may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through a notice on the platform.
The date of each change will be noted at the top of this page under the "Last Updated" section. Continued use of the platform after any changes will be considered as your consent to the updated policy.
We recommend that you visit this page regularly and stay informed about any changes to the policy.
Contact — 11
Contact us for any privacy-related questions or concerns:
Email:
Live Chat:
24/7 Bengali support — reach our chat support at any time.
We generally respond to emails within 24 hours on business days. For urgent matters, use live chat directly.
Read more: Terms and Conditions • Responsible Gaming • About Us • FAQ